Database mining is not only about finding savings.
Sometimes the rate has not moved enough. Sometimes there is no opportunity at all. That is exactly when most brokers stay silent.
Clients are hearing about rate drops everywhere. They are wondering if they are in the right mortgage. A simple message letting them know you reviewed their file and they are still in a strong position builds massive trust.
You do not always need a new deal. You need to remind them you are paying attention.
