Hiring is one of the hardest decisions a broker will ever make.
Most people wait until they're overwhelmed.
By then, it's already too late.
After taking over a $40 million book of business, Jewels knew she needed help. But building the right team wasn't easy. She made the wrong hires, learned from the mistakes, and kept going until she found the right people.
One of the biggest turning points came when she hired an underwriter before she could comfortably afford one.
She wasn't paying for where her business was.
She was investing in where she wanted it to go.
Growth often requires betting on yourself before the results are guaranteed.
Jewels Ferris built a mortgage business to $100 million in volume and has been recognized with some of the industry's highest honours, including the Verico Chairperson's Club Award, the DLC Master Award, the CME Titan Award, and being named one of Kelowna's top mortgage brokers five years in a row.
After experiencing severe burnout, she rebuilt her business around peace, healthy boundaries, and creating an exceptional client experience instead of chasing bigger numbers.